CRMCar Rental Mauritius

Privacy Policy

How this booking service handles your personal data.

Information We Collect

When you submit a booking enquiry through the reservation form, we collect your name, email address, telephone number, travel dates and any message you choose to include. This data allows us to forward your request to partner rental operators in Mauritius and provide you with confirmation details.

The website automatically logs your IP address, browser type, referring page and time stamp through standard server logs. These technical records help us maintain system security and improve site performance.

How We Use Your Data

Personal information submitted via the enquiry form is shared with the rental operator that matches your request. They contact you directly to confirm vehicle availability, provide voucher terms and arrange collection logistics. We store your enquiry record for twelve months to handle any follow-up questions or booking amendments.

Email addresses may receive a confirmation message and, occasionally, service updates about the Mauritius booking platform. You can opt out at any time by replying to any message we send.

Cookies and Analytics

The site uses session cookies to remember form inputs as you navigate between pages. We also deploy analytics tools that set cookies to measure visitor numbers, popular pages and traffic sources. These tools process anonymised usage patterns; no personally identifiable detail leaves our server without your explicit form submission.

You can block cookies through your browser settings, though some interactive features may not function fully.

Third-Party Services

The booking widget embedded on certain pages connects to a secure reservation platform operated by a technology partner. When you complete a form inside that widget, that partner's privacy terms apply alongside ours. Payment card data for the advance payment never touches our server - it flows directly to PCI-compliant processors managed by the partner platform.

We do not sell, rent or trade your contact details to marketing lists or unrelated businesses.

Your Rights

You may request a copy of any personal data we hold, ask for corrections or demand deletion at any time. Send your request to [email protected] and we will respond within ten working days. If you have already received a voucher from a rental operator, you will need to contact them separately to manage data they control.

Data Security and Updates

We store enquiry records on password-protected servers located in secure data centres. Access is restricted to staff who process bookings. While we take reasonable precautions, no internet transmission is completely immune to interception; submit only information you are comfortable sharing for reservation purposes.

This policy was last updated in January 2025. We reserve the right to revise these terms and will post any material changes on this page. Continued use of the service after an update constitutes acceptance of the revised policy.

Questions about how we handle your information? Reach us at [email protected] or call +230 5728 4416 during office hours.